The purpose of these general conditions of use is to provide a legal framework for the use of the site and its services. They apply to any user of the Dashbook site, whether they make a purchase on the Dashbook site or not.
This contract is concluded between:
The manager of the website www.dashbook.fr and its possible variations, hereinafter referred to as “the Publisher”,
Any natural or legal person wishing to access the site and its services, hereinafter called “the User”.
The general conditions of use must be accepted by any User, and their access to the site constitutes acceptance of these conditions.
The website www.dashbook.fr is a service of:
The User of the site has access to the following services:
Any User with access to the internet can access the site for free and from anywhere. The costs incurred by the User to access it (internet connection, computer equipment, etc.) are not the responsibility of the Publisher.
The following services are only accessible to the User if he is a member of the site (i.e. he is identified using his login credentials):
The following services are only accessible to the User who is a member of the site if he is an author (i.e. he is identified and holds the “author” role):
The site and its various services may be interrupted or suspended by the Publisher, particularly during maintenance, without obligation to give notice or provide justification.
The User is responsible for the risks associated with the use of his login ID and password.
The User's password must remain secret. In the event of password disclosure, the Publisher declines all responsibility.
The User assumes full responsibility for his or her use of the information and content on the site.
Any use of the service by the User directly or indirectly resulting in damage must be compensated for by the site.
The site allows members to post comments, reviews and ratings on the site.
The member undertakes to make comments respectful of others and the law and accepts that these publications will be moderated or refused by the Publisher, without obligation to provide justification.
By publishing on the site, the User cedes to the publishing company the non-exclusive and free right to represent, reproduce, adapt, modify, distribute and distribute his publication, directly or by an authorized third party.
The Publisher, however, undertakes to cite the member in the event of use of his publication.
The Publisher cannot be held liable for any server or network malfunction.
Likewise, the site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.
The site undertakes to implement all necessary means to guarantee the security and confidentiality of data. However, it does not provide a guarantee of total security.
The Publisher reserves the right not to guarantee the reliability of the sources, although the information published on the site is deemed reliable.
The contents of the site (logos, texts, graphic elements, videos, etc.) are protected by copyright, under the Intellectual Property Code.
The User must obtain authorization from the site editor before any reproduction, copy or publication of this various content.
These can be used by users for private purposes; any commercial use is prohibited.
The User is entirely responsible for any content he puts online and undertakes not to harm a third party.
The Site Editor reserves the right to freely moderate or delete content posted by users at any time, without justification.
The User must provide personal information to register on the site.
The user's electronic (e-mail) address may in particular be used by the site for the communication of various information and account management.
Dashbook guarantees respect for the user's privacy, in accordance with Law No. 78-17 of January 6, 1978 relating to computing, files and freedoms.
Under articles 39 and 40 of the law dated January 6, 1978, the User has the right to access, rectify, delete and oppose their personal data. The User exercises this right via:
The domains to which the hypertext links on the site lead do not engage the responsibility of the Publisher of www.dashbook.fr, who has no control over these links.
It is possible for a third party to create a link to a page of the site without express authorization from the publisher.
It is possible for a user to submit a work to the Publisher for selection for participation in a pre-order campaign. This is done via the contact form. By transmitting this work, the user accepts that the Publisher or its agents may read it for the sole purpose of notifying him of the acceptance or refusal of his work for this participation.
This transmission does not confer any intellectual property rights over the work to the Publisher, nor any obligation to participate in the campaign in the event of acceptance of the work by the Publisher or to sign any subsequent contract with the latter.
Conversely, the transmission of the work does not entail any obligation for the Publisher to accept the participation of the work in a pre-order campaign or to comment on the work or the reasons for its refusal.
If the work is selected for a pre-order campaign by the Publisher, the latter will send the user its standard publishing contract. The user will under no circumstances be required to accept this contract and will retain full ownership of their work in the event of refusal. The user will only be able to offer works for which he holds the rights and/or permission from the rights holders for publication.
The Publisher's decision to participate in this publishing contract is as sovereign as that of the user.
The site reserves the right to modify the clauses of these general conditions of use at any time and without justification.
The duration of this contract is indefinite. The contract produces its effects with regard to the User from the start of use of the service.
This contract depends on French legislation.
In the event of a dispute not resolved amicably between the User and the Publisher, the competent French court will solve the problem.
These general conditions of sale apply to users who wish to make a purchase on the site.
The website www.dashbook.fr sells:
The customer declares to have read and accepted the general conditions of sale prior to placing his order. Validation of the order therefore constitutes acceptance of the general conditions of sale.
Product prices are in euros, all taxes included (TTC).
In the event of an order delivered in a country other than mainland France, the customer is the importer of the products he purchases. For all products shipped outside overseas communities or the European Union, the invoice is based on the price excluding taxes. The customer is solely responsible for declarations and payments of any customs duties or other taxes that may be payable in his country.
Delivery costs are not included in the price. The amount of delivery costs is indicated before any order is placed.
Two cases must be distinguished depending on the products ordered:
Works currently being pre-ordered are indicated on the website and on the page detailing the work. The objectives of the campaign are clearly indicated as well as the time frame for achieving them.
At the end of the campaign, two possibilities exist:
Available products appear on our site accompanied by the mention “available”. In order to best meet the expectations of our customers, the availability of our products is regularly updated on our website.
If the customer has ordered a product that is unavailable after validation of his order, he will be immediately informed. We will cancel the purchase. If the amount had already been debited, the customer will be immediately refunded.
The customer has the possibility of ordering the products directly on the website.
To place an order on the site, the customer chooses their items and adds them to the basket, then validates the contents of the basket.
If he already has a customer account on the site, he must identify himself. Otherwise, he must create one.
It is his responsibility to verify the details and total amount of the order and to correct any errors before acceptance.
He must check the “payment” box or equivalent to honor the online order, then choose the payment method and accept the T&Cs.
Once the payment has been validated, the customer will receive an order confirmation email to the email address indicated when creating the customer account.
The transfer of ownership of the product will only take place upon full payment of the order.
DashBook offers different delivery methods and locations on its site.
Delivery times are indicative. They may change due to various factors such as carrier availability, order processing time, any case of force majeure linked without limitation to climatic or health incidents, etc.
Several payment methods are accepted. The customer has the option of paying by credit card or any other payment method offered on the site.
When paying online by credit card, your credit card number, expiration date and visual cryptogram are required. Online payment is secure.
Payment for the order must be in full.
For available products, corresponding to works already successfully launched and printed, the customer has a right of withdrawal to be exercised within fourteen calendar days from receipt of the item, in accordance with article L121-20 of the Consumer Code. He does not have to provide reasons or pay any penalties, apart from the return costs.
The Packs allowing the financing of a Work are considered as personalized products allowing the realization of the Work according to specific indications: the right of withdrawal therefore does not apply to them. Also excluded from the right of withdrawal are products which are perishable by nature, which cannot be returned (such as downloads of the Work) or which may deteriorate.
In the event of exercising the right of withdrawal, the customer must reship the product within the period mentioned above. Within the same period, he must inform us of the exercise of the right of withdrawal by email to contact@dashbook.fr.
The goods must be returned to the following address, corresponding to the company's logistics center, with return costs being the responsibility of the customer: Dashbook España SL - 200, Carrer Balmes, 08006 Barcelona Spain.
In order for the returned product to be marketable again, the customer undertakes to return it in its original packaging and in perfect condition. The packaging can be opened and the article used as long as it is possible to market it.
The customer benefits from the legal guarantee of conformity and therefore from an application of article L211-4 of the Consumer Code which provides that:
The guarantee is applicable to our products which are defective (product unfit for the use that can be expected, absence of the characteristics presented online, partial or total malfunction of the product) and this, even in the absence of contractual guarantee.
A lack of conformity may appear up to 6 months after the transaction. Its existence is presumed on the day of delivery of the goods and the customer does not have to demonstrate the existence of the lack of conformity.
In the event of a lack of conformity, we undertake, at our option, to replace the product or repair it within 30 days and free of charge.
In the event of failure to fulfill our obligation or in the event of a major defect, we undertake to reimburse the entire price paid or part of the price if the customer wishes to keep the product.
The presumption of lack of conformity no longer applies if it appears after 6 months following the sale and before 2 years. The customer must provide proof of the defect of our product.
In the event of a hidden defect in the product, the customer benefits from the legal guarantee against hidden defects under articles 1641 to 1649 of the Civil Code. It applies to all our products. This guarantee applies when the defect renders the product unfit for use or when it reduces its use to such an extent that the customer would not have purchased it or paid for it at a lower price. The guarantee against hidden defects only applies when the defect predates the sale. The customer has a period of 2 years from the discovery of the defect to take action.
In the presence of a defect, the company undertakes to replace the product or reimburse it as quickly as possible.
Reimbursement of products is full. It is carried out at the discretion of DashBook by bank transfer or bank card or check as soon as possible and at the latest within 30 days from the date of exercise of the right of withdrawal.
Any consumer complaints should be sent by post to the address mentioned in the “Legal Notices” article or electronically to contact@dashbook.fr.
In accordance with article 1147 of the Civil Code, we assume full contractual liability towards you in the event of non-performance or poor performance of the contract concluded.
However, our contractual liability cannot be engaged in the situations mentioned below:
Photographs, illustrations, images, etc. of our site have no contractual value. They cannot therefore engage our liability.
Certain information relating to the customer will be transmitted to the seller (namely last name, first name, address, postal code and telephone number) in order to allow the processing and delivery of the ordered products.
The site ensures that the customer collects and processes personal information while respecting privacy in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms.
Under articles 39 and 40 of the law dated January 6, 1978, the customer has a right of access, rectification, deletion and opposition of his personal data. The customer exercises this right via: